Troubleshooting Connectivity to Pulse Software


To get the most out of PULSE, we recommend using the latest version of the latest web browser.

  • Mozilla Browser:

  • Google Firefox
  • Safari for Mac OS X and iOS
  • Opera
  • In this case, PULSE Edge does not officially support Microsoft or Internet Explorer. A person may be able to use some of the great features of the site using a browser associated with these or other unauthorized browsers. However, if you experience problems, we recommend using the browser listed above.

    If you encounter a problem while using PULSE with a recommended technique, make sure it is up to date. PULSE uses a number of modern and important features to present our audio and other multimedia marketing content that may not work on the Mozilla versions listed. If the issue persists after using the latest version, you can contact us to report the issue through our support ticket system, or by emailing send pulsehelp@

    mobile ny content


  • iOS
  • Android
  • The PULSE downloadable website offers a range of downloadable PDF resources. Viewing these documents requires Adobe Acrobat Reader or an equivalent PDF reader.

    Other options

    PULSE allows full use of Javascript on this popular website. For PULSE to work properly, make sure JavaScript is enabled in your browser. This option can usually be offered in your browser settings. Used by


    Pulse processes small files stored on your computer to identify the user who is logged in during sessions. Interestingly, if cookies can optionally be disabled in your browser settings, this will severely limit access to the PULSE website (you cannot log in and use most of our devices and are limited to only the most free content). For more information about cookies and our application, please see our supplementary data protection statement.

    Detailed instructions on to turn on treats and how they affect Don’t be lonely, see the support pages for most web browsers:

  • Chrome
  • Firefox
  • Safari
  • Opera
  • Possible problems with files on the PULSE hard drive

    The inability to open and work with a PULSE file does not necessarily mean that the software is not installed on your workstation. There may be other issues where it also blocks ownership of the file. Below is the latest list of possible problems.

  • The permanently open PULSE file is corrupted.
  • Invalid links to PULSE track during registration.
  • Accidentally remove all descriptions of the PULSE extension from any Windows registry
  • Incomplete installation of an application that supports the PULSE format.
  • The leaked PULSE file is infected with unwanted malware.
  • There are not enough hardware vendors on the private PC to open the PULSE file.
  • Drivers for devices implemented by a computer open to a PULSE are placed below the data.
  • If you are sure that all the reasons involved in these reasons do not exist in your case (or casesabout already fixed), it is recommended to exploit the PULSE file with your programs without delay. If the problem with the PULSE file has not been resolved, it may be because in this case there is another rare problem with given PULSE file. In this case, it is best to seek help from professionals.

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    </p> <div> <div> <h4>Login screen. We must not recognize you. Please try again.<br /> </h4> <div> <div> <p> <img alt="Pulse_can't_recognize_notification.png"%27t_recognize_notification.png" /></p></div> </div> <div> <p>Reason:</p> <p><str></p> <li>HUB is offline.</li> <li>The password entered is completely wrong. The password you entered does not match the software.</li> </ul> <p>TroubleshootingOK:</p> <p>Check if the HUB is online. Clear the cache and reload the page, try or go to “I forgot my password”. The quick Ctrl-F5 method works in many browsers and prompts you to refresh the page.</p> <p>Invalid password. The entered password does not match the program password.</p> <p><str></p> <li>Use the “I forgot my password” feature via email (you need to confirm it’s set up)</li> <li>Ask the user to contact the administrator and change the password</li> <li>Reset your admin rights to recover your most important system password.</li> </ul> <h4>Login screen. 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